PRIVACY POLICY

1.Introduction

At Jackets Lab, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase from us.

By using our website, you consent to the practices described in this policy.

2.Information We Collect

We may collect the following types of information:

a.Personal Information
➤Name
➤Email address
➤Phone number
➤Billing and shipping address
➤Payment details (processed securely via third-party gateways)

b.Non-Personal Information
➤Browser type
➤Device information
➤IP address
➤Pages visited and browsing behavior
➤Referral source and time of visit

3.How We Use Your Information

We use your information to:

➤Process and fulfill orders
➤Provide customer service and support
➤Send order updates and promotional emails (with your consent)
➤Improve our website functionality and user experience
➤Detect and prevent fraud or abuse

4.Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can control or disable cookies through your browser settings.

5.Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

➤Service providers (e.g., payment processors, shipping partners)
➤Legal authorities, when required by law or to protect our rights
➤Marketing platforms, if you have given consent for email or SMS promotions

6.Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.

7.Your Rights

Depending on your location, you may have the right to:

➤Access the personal information we hold about you
➤Request corrections or updates
➤Delete your personal data (subject to legal retention requirements)
➤Withdraw consent for marketing communications

You can make such requests by contacting us at support@jacketslab.com.

8.Children’s Privacy

Our services are not intended for users under the Age of 15. We do not knowingly collect personal data from children.

9.Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the new effective date.

10.Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

➤Email: support@jacketslab.com
➤Address: 11 Wakeling Drive, Unit # 11, Brantford, Ontario, N3V0B8, Canada.