Terms & Conditions

These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing or using our Website, you agree to be bound by these Terms.

1.Eligibility

You must be at least 18 years old to make purchases through our Website. If you are under 18, you may only use the Website with the involvement and consent of a parent or legal guardian.

2.Product Information & Pricing

We make every effort to ensure that all product descriptions, images, specifications, and prices are accurate and up to date. However:

• Prices, availability, and product details may change without notice.
• All prices are shown in U.S. Dollars (USD) unless otherwise stated.
• Taxes, if applicable, will be displayed at checkout.
• In the event of pricing or typographical errors, we reserve the right to correct the error and adjust or cancel any affected orders.

3.Orders & Acceptance

Placing an order through our Website does not constitute our acceptance of that order. An order is considered accepted when:

• Payment is successfully processed, and
• You receive an order confirmation email.

We may cancel or refuse an order if:

• The product is out of stock,
• Payment fails or cannot be verified,
• There is an error in pricing or product information,
• The order appears to be fraudulent or suspicious.

If your order is cancelled after payment has been made, you will receive a full refund.

4.Payment Terms

For your convenience, we offer a variety of secure payment options. All payments on our website are processed in U.S. Dollars (USD). Please refer to our Payment Policy for detailed information.

5.Shipping & Delivery

We offer free shipping on all products unless otherwise specified. Please refer to our Shipping Policy for detailed information.

Our shipping terms include:

• Estimated delivery timelines
• Processing/handling time
• Shipping carriers
• Tracking information
• Exceptions and delays outside our control

We are responsible for ensuring your order is delivered to the address provided at checkout.

6.Returns, Exchanges & Refunds

We accept returns and exchanges in accordance with our Return Policy, which includes:

• Return window
• Condition requirements
• Whether return shipping fees apply
• How refunds are processed
• Timelines for issuing refunds

Customers must follow the instructions outlined in our Return Policy when requesting a return or exchange.

Please refer to our Return Policy for detailed information.

7.User Responsibilities

You agree not to use the Website:

• For unlawful, harmful, or fraudulent activities
• To interfere with Website operation or security
• To submit false information, including false orders

You are responsible for ensuring that the information you provide is accurate and up to date.

8. Intellectual Property

All content on this Website—including images, text, graphics, logos, and product designs—is the property of Jackets Lab or its licensors. You may not copy, reproduce, or distribute any content without written permission.

9.Limitation of Liability

We shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use or inability to use the Website or any products purchased through it.

To the fullest extent permitted by law, Jackets Lab is not liable for indirect, incidental, or consequential damages arising from your use of the Website or products purchased through it.

This limitation does not apply where prohibited by law.

Nothing in these Terms affects your statutory consumer rights.

10.Indemnification

You agree to indemnify and hold harmless Jackets Lab, its directors, officers, employees, and affiliates from any claims, liabilities, damages, or expenses arising from your use of the Website or your violation of these Terms.

11.Changes to this Policy

The most recent update to this policy was made on December 01, 2025. We reserve the right to update or modify this policy at any time.