SHIPPING POLICY

Please read this carefully

1.Countries

Our products are shipped to USA only.

2.Products

All products are shipped free of charge.

3.Delivery Times

Order Cut-off Time:
06:00 PM (GMT-05:00) Eastern Standard Time (Toronto)
Handling Time:
Min 3 days   |   Max 5 days   |   Mon – Sat
Transit Time:
Min 3 days   |   Max 5 days   | Mon – Sat   |   All Destinations
Total Delivery Time:
6-10 business days   |   All Destinations   (Estimated delivery time based on customer locations) Destinations

4.Shipping Costs

Currency:  USD

Shipping Cost Type:   Free Shipping (All orders get free shipping)

5.Policy Details

Same Day Processing: Orders placed before 06:00 PM (GMT-05:00) Eastern Standard Time (Toronto) will be processed the same day.

Next Day Processing: Orders placed after 06:00 PM (GMT-05:00) Eastern Standard Time (Toronto) will be processed on the next business day.

Sunday or Public Holidays: Orders are not processed, delivered, or shipped on Sunday or public holidays.

Delays: Orders may be delayed by a few days due to high volume of orders, remote locations, natural disasters, severe weather, incorrect shipping address, customs inspection or clearance issues, customer not available at the time of delivery and third-party shipping services. We are not responsible for shipping delays due to unforeseen circumstances beyond our control.

Shipping Partners: We ship mainly through reliable partners such as DHL, FedEx and others to ensure safe, timely, and dependable delivery. All shipments include tracking for your convenience and peace of mind.

Shipping Status: After your order is dispatched, you’ll receive a confirmation email with tracking details. You can easily monitor your shipment’s progress using the tracking number and the carrier’s website.

Incorrect Shipping Address: If the customer provides an incorrect address, we are not responsible for failed delivery.

Shipping Restrictions: We do not ship to P.O. Boxes.

6.Changes to this Policy

The most recent update to this policy was made on December 01, 2025. We reserve the right to update or modify this policy at any time.

 

For Further Inquiries

If you have any question or need assistance, please reach out to us:
Legal Entity Name:
1001247711 ONTARIO CORPORATION
Registration Number:
1001247711
Registered Country:
CANADA
Business Name:
Jackets Lab
Business Details:
Jackets Lab is a business name of 1001247711 Ontario Corporation.
Address:
11 Wakeling Dr #11, Brantford, Ontario, N3V 0B8, Canada.
Phone:
Email:
Website:
Business / Support Days:
Monday – Saturday
Business / Support Hours:
09:00 AM – 06:00 PM (GMT-05:00) Eastern Standard Time (Toronto)
Response Time:
We aim to respond within 1 business day.
Contact Form: